Civic Innovations

Technology, Government Innovation, and Open Data


  • Read My Book

    Late last year, I wrote a book devoted to civic hacking based on my experience working in state and local government, and inside civic tech communities. It’s a book meant for public servants and people working inside government who want to connect with innovators and technologists outside of the bureaucracy. The premise is simple –… Continue reading

  • Building the Government Data Toolkit

    We live in a time when people outside of government have better tools to build things with and extract insights from government data than governments themselves. These tools are more plentiful, more powerful, more flexible, and less expensive than pretty much everything government employees currently have at their disposal. Governments may have exiting relationships with… Continue reading

  • The Changing Role of the Government CDO

    The title of “Chief Data Officer” – once an uncommon one in state and municipal governments – is becoming less uncommon. And that’s a very good thing for public sector innovation. As recently as a few years ago, Chief Data Officers were found almost exclusively in big city governments like Chicago, New York and Philadelphia.… Continue reading

  • Coming Back from the Brink

    Last August, a study from the Century Foundation identified cities in Upstate New York as places with some of the highest concentrations of poverty for African American and Hispanic populations anywhere in the nation. The problem is particularly acute in the City of Syracuse which holds the  distinction of having the highest level of poverty… Continue reading

  • Building the Engine of Change

    The term “civic tech” gets used a lot, and it often means different things to different people. To me, this has always meant that the work being done in this area is dynamic, growing, and evolving rapidly – all good things that suggest the impact of civic technology will ultimately be broad and durable. I’ve… Continue reading

  • Meeting in the Middle

    There’s an interesting piece on open data APIs on GovTech that echos a lot of the things I’ve thought and said about government APIs over the past few years. It’s worth a read. APIs are an increasingly important way that governments make their open data available to outside users. Typically, when we talk about open… Continue reading

  • The Last Mile of Public Service Delivery

    The most important thing about civic technology has nothing to do with technology at all. The term “civic technology” gets used a lot, and it may mean different things to different people. I think this highlights the fact that the work being done in this area is dynamic, growing, and evolving rapidly — all good… Continue reading

  • Civic Tech Organizing: A Tale of Two Cities

    In early 2012, I had the opportunity to present at the annual South by Southwest Interactive Conference in Austin, TX. The focus of my presentation was the lessons learned from two civic hacking events in late 2011 that I had helped organize in Philadelphia and Baltimore. This was an exciting time for me professionally. After… Continue reading

  • Fast Cars and the Magical City of Tonawanda

    Getting a speeding ticket in the State of New York can be a traumatic – and expensive – experience. Drivers convicted of speeding often face penalties and fines, and repeated or excessive offenses can result in the loss of a license. But in some places in New York State, drivers issued a speeding ticket may… Continue reading

  • Regulating with Open Data

    A few months ago, I dug into the issue of how state and local governments regulate sharing economy companies that operate in their jurisdictions. I argued that open data should play an key role in a new regulatory approach for these 21st century companies. With a new battle over how the sharing economy is regulated taking shape in the City of… Continue reading

About Me

I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.