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Finding Balance In How We Budget for Government IT
When we talk about the government budgeting process, we almost always talk about the first three phases. But the often overlooked fourth phase of the budget process is one reason why cross-agency funding for things like a better customer experience is so hard.
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More Writing, Less Words
More posts. Shorter words. It’s time to leave the bird site and all the bad habits I picked up there behind.
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Amplifying Administrative Burden
How Poor Technology Choices Can Magnify the Challenges Faced by Those Seeing Government Services For every 10 people who said they successfully filed for unemployment benefits during the previous four weeks three to four additional people tried to apply but could not get through the system to make a claim. Two additional people did not […]
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2013 Civic Blogging in Review
The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. Here’s an excerpt: The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 11,000 times in 2013. If it were a concert at Sydney Opera House, it would take about 4 sold-out performances for that many […]
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2012 Blogging Year In Review
It’s been a busy year for blogging – my WordPress.com 2012 annual report for this site is now available. If you’re interested, take a gander. Here’s an excerpt: 600 people reached the top of Mt. Everest in 2012. This blog got about 9,300 views in 2012. If every person who reached the top of Mt. […]
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Bizzaro Budgeting and Public Sector Innovation
Why is it so hard for governments to adopt innovative new technologies? Why does the public sector lag so far behind the private sector in leveraging new technology to create efficiencies? As an organization that works at the intersection of government and technology, these are questions we hear a lot at Code for America. Through […]
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Longevity for Open Data and Gov 2.0
People that work for Gartner are starting to use “hype cycle” and “Gov 2.0” in the same sentence (or rather, sentences that are really really close together). There is also a thoughtful piece on GovLoop examining which aspects of Gov 2.0 are on the right track and the wrong track. I’ve raised similar questions about […]
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Civic Innovations 