Category for discussing development tools and IDE’s for VoiceXML and voice applications.
The Federal Government Needs Platform Evangelists
If shared services like Login.gov are going to be successful in the long run, they need a healthy, vibrant, and growing community of users around them. This is a job that is perfectly suited for a platform evangelist. Continue reading
Hands Across America
I’ve always been a hard typer and I’ve not always used proper form. After many years of undisciplined typing, I found myself in a place where every time I typed it hurt. After living with this pain for a while, I decided to get some help and change my habits. Continue reading
Amplifying Administrative Burden
How Poor Technology Choices Can Magnify the Challenges Faced by Those Seeing Government Services For every 10 people who said they successfully filed for unemployment benefits during the previous four weeks three to four additional people tried to apply but could not get through the system to make a claim. Two additional people did not… Continue reading
Towards Ethical Algorithms
Old tools & new challenges for governments There is a common misconception that data-driven decision making and the use of complex algorithms are a relatively recent phenomenon in the public sector. In fact, making use of (relatively) large data sets and complex algorithms has been fairly common in government for at least the past few… Continue reading
Building the Government Data Toolkit
We live in a time when people outside of government have better tools to build things with and extract insights from government data than governments themselves. These tools are more plentiful, more powerful, more flexible, and less expensive than pretty much everything government employees currently have at their disposal. Governments may have exiting relationships with… Continue reading
Thinking Small on Civic Tech
Designing simple systems is one of the great challenges of Government 2.0. It means the end of grand, feature-filled programs, and their replacement by minimal services extensible by others. — Tim O’Reilly, Open Government The original idea of Government as a Platform is now almost a decade old. In the world of technology, that’s a… Continue reading
Turning Government Web Content Into APIs.
Inspired by a recent Open City project that repurposes data on sewage in the Chicago River, I wanted to work through a quick example of turing a web page that houses useful information on water quality in Philly into an API. Here is a quick screencast showing how easy it is to take information rendered… Continue reading
5 Essential Open Data Tools
Every data wrangler has their own list of favorites – the go to tools that they use when they need to work with data. If you need to clean, transform, or mashup data or if you are working with a data set that will form the basis for an application, here is a list of… Continue reading
Onboarding Civic Hackers
Earlier this week, I had the pleasure of attending a civic hacking event jointly organized by Code for Philly and Girl Develop It Philly. The event had a tremendously good turnout – over 50 people by my count – making it one of the larger events Code for Philly has organized in recent months. The… Continue reading
The Lesson of PennApps
A couple of weeks ago, I attended the most recent PennApps hackathon – a biannual college hackathon in Philadelphia that has grown from somewhat humble beginnings a few years ago to one of the largest college hackathons in the world. Attendance at the event has swelled to over 1,000 participants from colleges across the country,… Continue reading
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.