Civic Innovations

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  • June 7, 2020

    Amplifying Administrative Burden

    How Poor Technology Choices Can Magnify the Challenges Faced by Those Seeing Government Services For every 10 people who said they successfully filed for unemployment benefits during the previous four weeks three to four additional people tried to apply but could not get through the system to make a claim. Two additional people did not […]

    Civic Tech, Development Tools, General Discussion
  • February 16, 2020

    Process Eats Culture for Breakfast

    Famed management consultant Peter Drucker is often credited with the phrase “culture eats process for breakfast.” You can’t change organizations by implementing new processes alone, so the thinking goes, you have to foster a new culture in order to drive real change. To understand the degree to which this idea is accepted as management philosophy […]

    Civic Tech, Open Government, Procurement, Uncategorized
  • January 16, 2019

    Towards Ethical Algorithms

    Old tools & new challenges for governments There is a common misconception that data-driven decision making and the use of complex algorithms are a relatively recent phenomenon in the public sector. In fact, making use of (relatively) large data sets and complex algorithms has been fairly common in government for at least the past few […]

    Civic Tech, Data Science, Development Tools, Open Data, Uncategorized
  • April 11, 2017

    Driving Innovation Beyond The Big City

    In late 2014, I had a chance to present on the main stage at the annual Code for America Summit in San Francisco. To the surprise of very few people, I was there to talk about cities and data. Earlier that year, I had finished up my term as the first Chief Data Officer for […]

    Cities, civic hacking, Civic Tech, Open Data, Open Government, Standards
  • March 12, 2017

    Operation Data Liberation

    I’ve had the opportunity recently to talk to people in several different city governments that are facing a common challenge — how to liberate operational data from a legacy system. This is a challenge that lots of city governments face, and it strikes me that there are some common lessons that can be derived from cities that […]

    Cities, Data Science, Open Data, Open Government, opendata
  • February 14, 2017

    Read My Book

    Late last year, I wrote a book devoted to civic hacking based on my experience working in state and local government, and inside civic tech communities. It’s a book meant for public servants and people working inside government who want to connect with innovators and technologists outside of the bureaucracy. The premise is simple – […]

    Cities, civic hacking, Civic Tech, Open Data, Open Government
  • September 21, 2016

    Building the Government Data Toolkit

    We live in a time when people outside of government have better tools to build things with and extract insights from government data than governments themselves. These tools are more plentiful, more powerful, more flexible, and less expensive than pretty much everything government employees currently have at their disposal. Governments may have exiting relationships with […]

    Cities, Data Science, Development Tools, Open Data, Open Government, Uncategorized
  • August 18, 2016

    The Changing Role of the Government CDO

    The title of “Chief Data Officer” – once an uncommon one in state and municipal governments – is becoming less uncommon. And that’s a very good thing for public sector innovation. As recently as a few years ago, Chief Data Officers were found almost exclusively in big city governments like Chicago, New York and Philadelphia. […]

    Cities, gov20, Open Data, Open Government
  • July 5, 2016

    Coming Back from the Brink

    Last August, a study from the Century Foundation identified cities in Upstate New York as places with some of the highest concentrations of poverty for African American and Hispanic populations anywhere in the nation. The problem is particularly acute in the City of Syracuse which holds the  distinction of having the highest level of poverty […]

    Cities, Data Science
  • July 5, 2016

    Building the Engine of Change

    The term “civic tech” gets used a lot, and it often means different things to different people. To me, this has always meant that the work being done in this area is dynamic, growing, and evolving rapidly – all good things that suggest the impact of civic technology will ultimately be broad and durable. I’ve […]

    Cities, civic hacking, Civic Tech, Open Data
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