AI
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Banning Generative AI Won’t Work
Blanket technology bans spawn shadow IT, and incentivize agencies to hide their use of new technology for fear of having it taken away. Continue reading
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Government Agencies Need AI Laboratories
Governments need ways to safely experiment with new generative AI tools to discover for themselves what works best for those they serve. Continue reading
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What Old Airplanes Can Teach Government About Adopting Artificial Intelligence
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of AI tools like ChatGPT, we can learn many lessons from the former when deciding how to use the latter. Continue reading
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How AI and LLMs will change government websites
With the rise of AI and large language models (LLMs) like ChatGPT, government websites will need to change again in response to these new technologies. Continue reading
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Real Results for Government with Generative AI
It can be hard to cut through all the hype and hysteria around ChatGPT and Generative AI. For government agencies, states, and cities, focusing on what matters most is the best way to ensure these sophisticated new tools bring real value to those that need it most. Continue reading
About Me
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.
Civic Innovations 