software-development
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Design and Delivery: Two Sides of the Same Coin
What makes it hard to deliver good digital services in government? It’s not just a lack of design talent, it’s the difficulty of getting good designs into the hands of users quickly and learning from them. Continue reading
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Conway’s Law and the challenge of building software in government
Good news, you’ve discovered that Conway’s Law is what is causing issues with your government software development team. Bad news is the typical approach to addressing the problem doesn’t work well inside government. Continue reading
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Software Delivery Platforms: The Original Low-Code Platforms
At their core, both low-code platforms and software delivery platforms share a common goal: making it easier to build digital solutions that meet the needs of users. Continue reading
About Me
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.
Civic Innovations 