Open Government
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Process Eats Culture for Breakfast

Simply telling agencies what they need to do misses the influence of existing processes — all working exactly as designed — on technology project outcomes. The need to reform these fundamental processes underscores that our most important work is not about technology. Continue reading
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Driving Innovation Beyond The Big City
In late 2014, I had a chance to present on the main stage at the annual Code for America Summit in San Francisco. To the surprise of very few people, I was there to talk about cities and data. Earlier that year, I had finished up my term as the first Chief Data Officer for… Continue reading
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Operation Data Liberation
I’ve had the opportunity recently to talk to people in several different city governments that are facing a common challenge — how to liberate operational data from a legacy system. This is a challenge that lots of city governments face, and it strikes me that there are some common lessons that can be derived from cities that… Continue reading
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Read My Book
Late last year, I wrote a book devoted to civic hacking based on my experience working in state and local government, and inside civic tech communities. It’s a book meant for public servants and people working inside government who want to connect with innovators and technologists outside of the bureaucracy. The premise is simple –… Continue reading
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Building the Government Data Toolkit
We live in a time when people outside of government have better tools to build things with and extract insights from government data than governments themselves. These tools are more plentiful, more powerful, more flexible, and less expensive than pretty much everything government employees currently have at their disposal. Governments may have exiting relationships with… Continue reading
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The Changing Role of the Government CDO
The title of “Chief Data Officer” – once an uncommon one in state and municipal governments – is becoming less uncommon. And that’s a very good thing for public sector innovation. As recently as a few years ago, Chief Data Officers were found almost exclusively in big city governments like Chicago, New York and Philadelphia.… Continue reading
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Civic Tech Organizing: A Tale of Two Cities
In early 2012, I had the opportunity to present at the annual South by Southwest Interactive Conference in Austin, TX. The focus of my presentation was the lessons learned from two civic hacking events in late 2011 that I had helped organize in Philadelphia and Baltimore. This was an exciting time for me professionally. After… Continue reading
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Philly’s New Mayor is Serious About Open Data
The big news recently in Philadelphia open data circles is the release of city employee salary information. For the first time ever, the City of Philadelphia will make public – in easily usable formats – salary information on every city employee, including elected officials. This data is now available for anyone to download freely from… Continue reading
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Civic Onboarding
Tomorrow, the President will speak at SXSW and issue a call to action for people inside and outside government to collaborate and solve the hard problems facing our country. This is a call to action that governors and mayors should echo – our communities are filled with people that want to help. Reading about the… Continue reading
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Shoveling for Civic Tech Gold
For places with significant snowfall, unshoveled sidewalks pose a challenge to public safety and mobility for those that rely on walking (or public transit), and present an especially acute problem for those that have physical impairments. Uncleared snowfall on other kinds of public infrastructure – like fire hydrants – also poses dangers for city residents and public safety… Continue reading
About Me
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.