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NYC 311 Gets Skyped, Twittified!
I’ve seen Tweets all morning coming out of the Personal Democracy Forum Conference about New York City’s 311 service. Looks like NYC 311, in addition to being on the web, is now also on Skype (user name is nyc311) and on Twitter. I’m following @311NYC on Twitter now, and I’ve also added it to my Continue reading
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Measuring Gov 2.0 Performance
If you can not measure it, you can not improve it.” – Lord Kelvin There is a lot of exciting news lately coming from state and local governments about innovative new uses for social networking and Gov 2.0 tools. Even the smallest burgs and hamlets in our fair nation are on Twitter, and even the Continue reading
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State of California Twitter Directory
The State of California has posted a comprehensive Twitter directory listing state agencies and officials (include both federal officials and local officials) that are using Twitter. I’m not aware of any other state that has provided such a comprehensive listing of public sector agencies or officials using Twitter. There are some notable Twitter / Gov Continue reading
About Me
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.
Civic Innovations 