News
This category is for news items relating to voice technologies, VoiceXML and the voice technology industry.
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What’s Old is New: How Citizens Communicate with Government
Social media enthusiasts (myself included) let out a big huzzah recently at the results of a study conducted by the Pew Internet and American Life Project entitled Government Online. The report, like a similar one several years ago, looks at how citizens communicate and interact with their government. This study focused specifically on online contact… Continue reading
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Delaware Government on YouTube
I think it’s great the Delaware Government has an official channel on YouTube, I just can’t find anything to watch on it. The most obvious omission from the Delaware Government YouTube Channel seems to be any coverage of official government business (unless I’m missing something). I want to see committee meetings, legislative and executive hearings,… Continue reading
About Me
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.
Civic Innovations 