Civic Innovations

Technology, Government Innovation, and Open Data


  • Ethics and Algorithms

    Who do we hold accountable for decisions that get made or actions that are taken by government when some part of the decision making has been ceded to an algorithm? And because the consequences of algorithm use in government are now much more immediate for specific individuals, how do we ensure that their use is…

  • Finding Balance In How We Budget for Government IT

    When we talk about the government budgeting process, we almost always talk about the first three phases. But the often overlooked fourth phase of the budget process is one reason why cross-agency funding for things like a better customer experience is so hard.

  • Crisis-driven Technology Investment

    It has never been more important for people in the civic tech community to understand the public budgeting process, to know the actors and the influencers, and have tactics for influencing budget outcomes, then it is right now.

  • Mashed Potatoes and Digital Modernization

    So much of the work we do to improve government digital services involves breaking big things down into smaller pieces.

  • More Writing, Less Words

    More posts. Shorter words. It’s time to leave the bird site and all the bad habits I picked up there behind.

  • Platforms: More value, more quickly, more securely

    This post will focus on how platforms enable agencies to move more quickly and address some of the specific challenges facing product teams as they build digital services.

  • Accelerating the ATO process with a platform approach

    Embracing a platform approach can help agencies lower barriers to deployment of software and more efficiently deliver important services to the public.

  • Complexity and (Potential) Corruption

    The more burdensome, lengthy, or expensive a government process is, the more opportunities there are for powerful individuals to use their influence to obtain more favorable treatment. Complexity is the fertile ground in which the seeds of corruption can find purchase.

  • On Zealotry and Cryptocurrency in Government

    People that advocate for the use of blockchain technologies or cryptocurrencies in government tend to sound evangelical about it. They are true believers. I can relate to that. But this new enthusiasm for blockchain in government is misplaced. It is a poor foundation for public policy and government operations.

  • Hands Across America

    I’ve always been a hard typer and I’ve not always used proper form. After many years of undisciplined typing, I found myself in a place where every time I typed it hurt. After living with this pain for a while, I decided to get some help and change my habits.