Can you use Twitter to clean up graffiti? Or patch potholes? Or report a problem with a sidewalk, sewer covering or trash pickup?
If you live in San Francisco, the answer is yes.
This yes answer will soon apply to the District of Columbia as well, and any other city that adopts the Open311 standard. Stay tuned for more good stuff!
I am the former Chief Data Officer for the City of Philadelphia. I also served as Director of Government Relations at Code for America, and as Director of the State of Delaware’s Government Information Center. For about six years, I served in the General Services Administration’s Technology Transformation Services (TTS), and helped pioneer their work with state and local governments. I also led platform evangelism efforts for TTS’ cloud platform, which supports over 30 critical federal agency systems.
Civic Innovations 
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